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Great Citizen / Super Citoyen

data is not working for the 200MB add on

Hi,

I took the add on for data use. Although my plan is working fine, my data suddenly stopped working. I have sufficient balance leftover from the 200MB data. I am expecting an urgent interview call in the next few days and dont want to list my phone as stolen as per one of the earlier suggestions. Help !public mobile.png

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Mayor / Maire

Re: data is not working for the 200MB add on

Hi @dreamboats198 When is your renewal date? Is it later today?

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Mayor / Maire

Re: data is not working for the 200MB add on


@dreamboats198 wrote:

Hi,

I took the add on for data use. Although my plan is working fine, my data suddenly stopped working. I have sufficient balance leftover from the 200MB data. I am expecting an urgent interview call in the next few days and dont want to list my phone as stolen as per one of the earlier suggestions. Help !


Do you possibly have some kind of data usage protection set on your phone? Refer to the overview page counter for the real time counter.

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Great Citizen / Super Citoyen

Re: data is not working for the 200MB add on

next week, but i managed to fix it now- just needed a reboot

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Great Citizen / Super Citoyen

Re: data is not working for the 200MB add on

I block background data but that shouldnt be a hindrance in my view. Anyway, I rebooted the phone and it started working again ! Thanks