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Good Citizen / Bon Citoyen

cannot remember password

I cannot remember my password to log into my account to make a payment .What do I do  ?

Mayor / Maire

Re: cannot remember password

@nicole,

 

You can pay your bill by calling the automated system at 1-855-478-2542 from any landline

 

OR

 

With your cellphone by calling *611

 

OR

 

By logging into your self serve account, then using this link :

https://selfserve.publicmobile.ca/Overview/payment/Make-a-Payment/

 

 

 

 

Mayor / Maire

Re: cannot remember password

@nicole,

 

You can recover your password by using the forgotten password function here.

 

 

 

If you're unable to reset it, send an email to Public Mobile.

 

 

How to send an email ?

 

Click on this link : https://publicmobile.ca/en/on/contact-us

 

Then, at the bottom right of the page, click on "Email away" button.

 

  - Choose ""

  - Choose ""

  - Choose ""

 

 

Then click on "Email Us" and fill up the form.

 

 

 

 

An agent of Public Mobile will try to answer you ASAP.