cannot remember password

[nicole]

I cannot remember my password to log into my account to make a payment .What do I do  ?

[Cyber]

@nicole,

You can recover your password by using the forgotten password function here.

If you're unable to reset it, send an email to Public Mobile.

How to send an email ?

Click on this link : https://publicmobile.ca/en/on/contact-us

Then, at the bottom right of the page, click on "Email away" button.

  - Choose "My Account"

  - Choose "Passwords"

  - Choose "I have a question related to my PIN or password"

Then click on "Email Us" and fill up the form.

An agent of Public Mobile will try to answer you ASAP.

[Cyber]

@nicole,

You can pay your bill by calling the automated system at 1-855-478-2542 from any landline

OR

With your cellphone by calling *611

OR

By logging into your self serve account, then using this link :

https://selfserve.publicmobile.ca/Overview/payment/Make-a-Payment/