call drop

[rutulshah17]

I am not able to either make or receive calls and even my account is up to date. Please do reply me as soon as possible. 

[Kalla_A]

Hello @rutulshah17,

The private messages aren't sent to your phone, they are sent to your inbox here on the Community.

You can find your inbox here:

Cheers,

Kalla

[rutulshah17]

I am even not able to receive or even send text messages so if you could reply me on this discussion post

[rutulshah17]

Thanks a bunch

[Kalla_A]

Hello @rutulshah17,

I am so sorry to hear that your service isn't presently working!

I will take a look at your account to see what is going on. I will send you a private message with the information I'll gather. 

Cheers 🙂

Kalla