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Good Citizen / Bon Citoyen

Will changing a plan twice affect annual reward system (1$ discount) ??

Hello there,

I am currently in a $30 plan/30 days, and decided to change the plan to $10 plan/30 days for just one single month (next bill cycle). And then again, I will keep continue my current plan ($30/30 days). Will that destroy my yearly $1 reward eligibility? Note that I will use and keep my service activate. Just swaping the plan for a while.

 

Regards,

Hossain

Mayor / Maire

Re: Will changing a plan twice affect annual reward system (1$ discount) ??


@duferdous wrote:

Hello there,

I am currently in a $30 plan/30 days, and decided to change the plan to $10 plan/30 days for just one single month (next bill cycle). And then again, I will keep continue my current plan ($30/30 days). Will that destroy my yearly $1 reward eligibility? Note that I will use and keep my service activate. Just swaping the plan for a while.

 

Regards,

Hossain


I haven't been here a year but it seems to me that you're remaining as a customer therefore remaining loyal. I don't think loyalty has anything to do with the plan. Just that you're still here.

Yup. Down there on the very bottom. Any plan.

Highlighted
Town Hero / Héro de la Ville

Re: Will changing a plan twice affect annual reward system (1$ discount) ??


@duferdous wrote:

Hello there,

I am currently in a $30 plan/30 days, and decided to change the plan to $10 plan/30 days for just one single month (next bill cycle). And then again, I will keep continue my current plan ($30/30 days). Will that destroy my yearly $1 reward eligibility? Note that I will use and keep my service activate. Just swaping the plan for a while.

 

Regards,

Hossain


Loyalty reward date is calculated on how long you have an active plan.  Change from $30 to $10 and then back to $30 plan should not affect your anniversary date.  If you let your $30 plan expired for 30 days without what you are planning to do, your anniversary date will be extended by 30 days.

 

Please note that if your current $30 plan is not longer offered, you will not get back your $30 plan.

Mayor / Maire

Re: Will changing a plan twice affect annual reward system (1$ discount) ??

no problems you can actualy be in expired mode for up to a max of 60 days without it affecting loyalty rewards.

Great Citizen / Super Citoyen

Re: Will changing a plan twice affect annual reward system (1$ discount) ??

what if u suspensed ur account, its still intact for loyalty when u resume

Oracle

Re: Will changing a plan twice affect annual reward system (1$ discount) ??


@slash407 wrote:

what if u suspensed ur account, its still intact for loyalty when u resume


It would be interesting to know how the clock is stopped and started with dark months.  The self serve being what it is, it's likely a mystery.