cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Town Hero / Héro de la Ville

Re: Who’s sticking around?

I am also sticking around for the time being.  I am on the $120/6GB plan and I hardly ever use even half of my data allotment.  I would need to see an offer like $35 3 or 4 GB to make the jump.  I was offered $45 4GB but I don't want to pay more and I don't need more data.  Just keeping my fingers crossed that things at PM will settle down soon.

Oracle

Re: Who’s sticking around?


@UMMwrote:

 


and a BAIT price.

 

It'll go up with inevitable overages, foreign roaming, etc. Why else would they be pushing it so hard?

 


The $120 for 12GB could be called a bait price as well.  This price will not last forever.

 

What overages?  SHOCK FREE data.  I have to physically approve any data that would be over my data bucket.  So I would choose not to use it.  Foreign Roaming?  Turn off roaming in your settings.  As for why else are they pushing, maybe they want to be direct competition with Lucky and Chatr who knows.  But this is an offer I have to really think about.


* I am happy to help, but I am not a MOD please do not include any personal info in a private message to me, click here to private message a Moderator *
UMM
Good Citizen / Bon Citoyen

Re: Who’s sticking around?

 


@ShawnC13wrote:

@UMMwrote:

 


and a BAIT price.

 

It'll go up with inevitable overages, foreign roaming, etc. Why else would they be pushing it so hard?

 


The $120 for 12GB could be called a bait price as well.  This price will not last forever.

 

What overages?  SHOCK FREE data.  I have to physically approve any data that would be over my data bucket.  So I would choose not to use it.  Foreign Roaming?  Turn off roaming in your settings.  As for why else are they pushing, maybe they want to be direct competition with Lucky and Chatr who knows.  But this is an offer I have to really think about.


Those are good ideas.

 

My main concern is that Koodo will raise the base price. At least with PM we have the precedent of their being forced to back off a price increase due to a public promise not to. 

Deputy Mayor / Adjoint au Maire

Re: Who’s sticking around?


@UMMwrote:

 

Those are good ideas.

 

My main concern is that Koodo will raise the base price. At least with PM we have the precedent of their being forced to back off a price increase due to a public promise not to. 


Any Canadian carrier can raise their prices with 30 days notice. If you're looking for a guarantee you will not find it up here.

 

I've taken a quick look and haven't seen that Koodo has increased current customers' rates so that's good - but previous paragraph still stands.

 

I'm trying to look at the recent credits offered (the promo's $100 and the $50/$100 referrals) as a good thing. If Koodo/Telus want to make money off us they'll want us to stay long enough to do - should they raise rates anytime soon, and taking into account the recent PM debacle, they will have a bunch of upset customers jumping ship to a Telus competitor before making back those credits.

Oracle

Re: Who’s sticking around?


@UMMwrote:

Those are good ideas.

 

My main concern is that Koodo will raise the base price. At least with PM we have the precedent of their being forced to back off a price increase due to a public promise not to. 


If you think that you will be able to hold Telus off from raising the price on your plan you are dreaming.  I am thinking sometime in May there will be another attempt as that will be around a year from when the Freedom promo went out I think or was it July?


* I am happy to help, but I am not a MOD please do not include any personal info in a private message to me, click here to private message a Moderator *
Town Hero / Héro de la Ville

Re: Who’s sticking around?

It’s crazy how things have changed. A couple months ago there would have been a bunch of super loyal responses in this thread. Now, even those of us sticking around for now have one foot out the door already. 

 

This seems like a good case study in how not to treat your customers. Or, perhaps, a better case study in how to blow up a brand you no longer want to keep running. 

UMM
Good Citizen / Bon Citoyen

Re: Who’s sticking around?


@koimr1wrote:

@UMMwrote:

 


Any Canadian carrier can raise their prices with 30 days notice. If you're looking for a guarantee you will not find it up here.

 


(Edited to remove the suggestion anyone in particular is a shill!)

 

People keep repeating the mantra, "It's in the terms," as justification that carriers can raise prices at will.

 

PM in the past month is proof they can't.

 

There is ample case law, and extremely powerful consumer protection law (especially in Ontario) that prevents companies from saying one thing and doing another, just because "it's in the terms." Marketing promises made in writing are very difficult for companies to break... *IF* consumers wield the power they have to hold companies to account.

 

As we just did.

Deputy Mayor / Adjoint au Maire

Re: Who’s sticking around?


@UMMwrote:

@koimr1wrote:

@UMMwrote:

 


Any Canadian carrier can raise their prices with 30 days notice. If you're looking for a guarantee you will not find it up here.

 


People keep repeating the mantra, "It's in the terms," as justification that carriers can raise prices at will.

 

PM in the past month is proof they can't.

 

There is ample case law, and extremely powerful consumer protection law (especially in Ontario) that prevents companies from saying one thing and doing another, just because "it's in the terms." Marketing promises made in writing are very difficult for companies to break... *IF* consumers wield the power they have to hold companies to account.

 

As we just did.


It's not a mantra - it's in the CTRC's Wireless Code: The Wireless Code, simplified

 

I don't like it any more than you do and the PM promo wording was absolutely misleading but legally they have the right to change it with 30 days notice - our "protection" being the choice to either move elsewhere or suck it up. I think if the complaint process had progressed they would've won but the public relations hit would've been a disaster for them.

 

Edit: I should probably change that last sentence to "an even worse disaster".

Model Citizen / Citoyen Modèle

Re: Who’s sticking around?

i will stick around too.

can't give up 2.5 months worth of service plus an additional $60 thats already in the account.

Great Citizen / Super Citoyen

Re: Who’s sticking around?

Gonna stick around for now but I also have one foot out the door.

 

It sucks cause this community has lost a lot of great members im sure.