07-28-2017 10:43 AM - edited 01-05-2022 02:31 AM
For the past couple of weeks I have noticed that I cannot retain the voicemails. The week before this I had one voicemail stored in my inbox. It got deleted automatically in 2-3 days. Even yesterday another voicemail got deleted.
I never store more than 2-3 voicemails. As far as I recall I can store up to 7 voicemails for unlimited time period?
Am I wrong? or has public mobile changed voicemail rules?
Kindly clarify.
Solved! Go to Solution.
08-12-2017 11:53 PM - edited 08-12-2017 11:59 PM
08-12-2017 11:36 PM
08-12-2017 07:38 PM
@srlawren wrote:@neo911 definitely not an unlimited time. Well, sort of. I believe it's 10 messages, for up to 10 days. However, I believe you can re-save them to extend the 10 days.
@neo911 confirmed--I sent myself a message 2 weeks ago and it's still in my voicemail. I've called in and re-saved it a couple of times. It looks like you can indeed extend as needed.
07-31-2017 12:54 AM
@neo911 unfortunately I know of no way to export them. To re-save, dial into your voicemail before the 10 days are up, listen to saved messages, and press 9 to re-save. I'm almost certain that resets the clock back to 10 more days.
07-30-2017 01:47 PM
Well the voice mail was cut back to very mini version of what it used to be. What we get is is a extremely budget voicemail now?
07-30-2017 08:33 AM
07-30-2017 02:40 AM
@neo911 definitely not an unlimited time. Well, sort of. I believe it's 10 messages, for up to 10 days. However, I believe you can re-save them to extend the 10 days.
07-29-2017 05:31 PM
07-28-2017 09:07 PM
@Samianaumanyes will contact the moderator. But was wondering if any other user experienced this problem?
thanks
07-28-2017 12:42 PM