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Unable to reset selfserve password

zakhan78
Great Citizen / Super Citoyen

Hi,  I am unable to reset my self serve account password.  It says my email is not correct.

 

Please advise.

 

thanks

5 REPLIES 5

Subbanator96
Model Citizen / Citoyen Modèle
Well, probably because its late at night. I would expect a response sometime tomorrow. So the issue is no service and a double charge on the credit card, in addition to being unable to reset the selfserve password?

zakhan78
Great Citizen / Super Citoyen

I did sent private message to @Shazia_K but no response.

Subbanator96
Model Citizen / Citoyen Modèle
@zakhan78 you can send a private message if you're unable to send an email.

zakhan78
Great Citizen / Super Citoyen

I already have account, forgot password option is not working.  I top up my account but service is not working and they also charged me twice.

 

Can any one from PM can contact me as I am also ubable to send email to PM.

 

thanks

will13am
Oracle
Oracle

Just go to my account page, click on create account.  You will get an SMS with a code.  That code will allow you to reset the password.

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