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Trying to reset password but the email never comes

totherooks
Great Neighbour / Super Voisin

I haven't been able to access my PM account online for quite awhile as I need to reset my password, but the email to reset it never gets delivered, or else gets delivered hours later and the reset link is already expired. Is there any solution to this?

2 REPLIES 2

Triguy
Mayor / Maire

Contact a moderator for assistance.

Moderator can be reached at 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

duffer900
Town Hero / Héro de la Ville

@totherooks wrote:

I haven't been able to access my PM account online for quite awhile as I need to reset my password, but the email to reset it never gets delivered, or else gets delivered hours later and the reset link is already expired. Is there any solution to this?


Try using a different browser, or using incognito mode in Chrome. See how that goes...

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