Trying to port from koodo since last friday.

[greenwave]

I"m trying to port from Koodo since last friday morning and have sent all the information the moderator asked for but no response. My koodo plan expires today.   How do I know if my messages are getting read?   

[hycm53]

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@greenwave wrote:

So  3 days to port from between the same company is aceptable ?

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Although Telus is the parent company of Koodo and PM, but there are different operations I guess.

[TheOldVR]

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@greenwave wrote:

So  3 days to port from between the same company is aceptable ?

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No it's not, I assume they had a problem with your port....

Response times are delayed at times, hopefully they get to you asap!

[greenwave]

So  3 days to port from between the same company is aceptable ?

[Anonymous]

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@geopublic wrote:If any of the @CS_Agent  is online this is something that needs to be addressed ASAP.

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Not jumping the queue though. 🙂

[geopublic]

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@greenwave wrote:

I"m trying to port from Koodo since last friday morning and have sent all the information the moderator asked for but no response. My koodo plan expires today.   How do I know if my messages are getting read?   

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@greenwave  Wow should't take that long. I would send them another message notifying of the fact that you Koodo account will expire today. If any of the @CS_Agent  is online this is something that needs to be addressed ASAP.