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Good Citizen / Bon Citoyen

The number entered does not belong to a valid Public Mobile Subscriber public mobile error

Starting on June, I switched to Public Mobile.  I switched my Public Mobility number to my old rogers number.  However, today, when I tried to refer my mom to Public Mobile, I recieve the error stated above.

JaK
Deputy Mayor / Adjoint au Maire

Re: The number entered does not belong to a valid Public Mobile Subscriber public mobile error

Hi @pat123

 

That sometimes happens, one can normally fix you up. @Shazia_K @Mary_M

Retraité / Retired

Re: The number entered does not belong to a valid Public Mobile Subscriber public mobile error

@pat123

 

I'm sorry about this, 

 

Can you send me your Public Mobile phone number via private message? 

 

Thanks,

 

shazia

* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.
Good Citizen / Bon Citoyen

Re: The number entered does not belong to a valid Public Mobile Subscriber public mobile error

May I ask you to take a look. I have sent the info via PM on Monday.

 

Thanks.

Retraité / Retired

Re: The number entered does not belong to a valid Public Mobile Subscriber public mobile error

Hello @pat123

 

I'm sorry about that! 

 

I think I missed your message can you send it back please? 

 

Thanks,

 

Shazia

* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.
Good Citizen / Bon Citoyen

Re: The number entered does not belong to a valid Public Mobile Subscriber public mobile error

PMed.  Thanks.

Good Citizen / Bon Citoyen

Re: The number entered does not belong to a valid Public Mobile Subscriber public mobile error

I'm getting the same error.. my wife is trying to sign up, but it says my number isn't valid :@

Great Neighbour / Super Voisin

Re: The number entered does not belong to a valid Public Mobile Subscriber public mobile error

I'm having the same issue.  I keep getting a " The number entered does not belong to a valid Public Mobile Subscriber." error.  I don't understand what i'm doing wrong.

Great Neighbour / Super Voisin

Re: The number entered does not belong to a valid Public Mobile Subscriber public mobile error

I am geting this same message. Can you please advise

Retraité / Retired

Re: The number entered does not belong to a valid Public Mobile Subscriber public mobile error

Hey @leejpearl,

 

Sorry to hear about this!

 

Can you please send me your phone number via private message? We may need to submit a ticket in order to get this rectified by our technical team

 

I look forward to your reply Smiley Happy

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **