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Texts from Public Mobile are in french

mab
Great Neighbour / Super Voisin

Hi. All the texts I get from Public Mobile for alerts, updates, etc are in french. How can I change these to english?

6 REPLIES 6

mab
Great Neighbour / Super Voisin

It has always been in French. I think I accidentally selected French during activation.

Language choice is made during activation

 

Did you previously get english and just started to get french now?

 

mab
Great Neighbour / Super Voisin

Thanks everyone. I've sent a private message to the moderators.

jp2
Deputy Mayor / Adjoint au Maire

That is the one I found as well. 

I find it odd that they wouldn't have an option for language preferences but I guess they figure that shouldn't change?

will13am
Oracle
Oracle

This is the first time this question has been asked that I am aware of.  Anyway, I did a search and this thread popped up.  It looks like you need to ask the moderator team to reset the language preference.  The moderator team can be reached via private message using this link.  Refer to the following knowledge base link for information on contacting the moderator team.

 

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/Changing-Language-Settings/td-p/48094

jp2
Deputy Mayor / Adjoint au Maire

I would imagine there is a way to change this in your profile settings but I don't see it. You may need to contact a mod

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