12-04-2017 11:33 PM - edited 01-05-2022 03:40 AM
Hi, i recently joined Public Mobile. I unlocked a rogers Iphone 6S and now have public mobile actively working on my phone. I was able to switch APN settings to get LTE network and everything. This is all great but it cannot get outgoing texts to send (SMS). iMessage still works obviously. Please help, i have restored it twice now hoping that would help but i got nothing
Adam
05-24-2019 12:11 PM
I have talk/text plan only with no data, and wasn't able to send text messages as SMS outside of wifi. I turned off the cellular/data icon in settings and then it worked.
12-05-2017 09:24 PM
Do you get a notification on your phone saying "Cannot send Message; iMessage needs to be enabled to send this message"? This is an issue I'm currently having when trying to text friends with iPhones
12-05-2017 05:56 PM
Hi @ABrown
Thanks for contacting us.
I just sent you a private message, could you please reply to me with the necessary information?
(privately also)
Thank you!
Gregory
12-05-2017 05:44 PM
Still not able to text. I reset network settings and turned on and off all message options.
When i try and correct network settings i only get three options.
APN:
username:
Passord:
I dont get the rest of the options to change.
I input the APN correction but that hasnt solved the issue.
What should i try next.
Thanks
12-05-2017 11:07 AM
@ABrown Correct iPhone settings: Settings >> Messages >> iMessage ON, Send as SMS ON, MMS ON >> Send & Receive should show your current PM phone number and your iCloud email address.
12-05-2017 09:30 AM
oops saw you had already reset network setting and nada.
try this
Phone
Step 2:
You will need to input the following information:
Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC:
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: Leave blank
Step 3:
Select Save/Done. Select Public Mobile to connect to the Public Mobile network
12-05-2017 09:26 AM
Have you tried resetting your network settings? I have an iphone 6S and it worked fine.
12-05-2017 07:13 AM
still not working
12-05-2017 07:13 AM
I did that but did still not working
12-05-2017 02:54 AM
make sure you arent using imessage when sending the cell text message, and setting is correct.
12-05-2017 12:44 AM - edited 12-05-2017 12:44 AM
@ABrown Try turning off iMessage and Reset Network Settings.
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