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Great Citizen / Super Citoyen

Re: What is the phone number for customer service?

As others have mentioned, I would file a complaint with the crtc, that definitely sounds illegal.

Mayor / Maire

Re: What is the phone number for customer service?


@jonfirlotte wrote:

As others have mentioned, I would file a complaint with the crtc, that definitely sounds illegal.


@jonfirlotte it *sounds* illegal, but we don't know the whole story.  And of course, @Poorservice hasn't replied again to provide more info.  So it's really hard to say for sure.  If I had to guess, I would guess that they didn't realize their account had to be active in order for a number port, OR, they mis-entered info on the port request form at their new provider.  Purely speculation but these are fairly common issues that prevent a port.  


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