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Shipping Refund

tams47
Good Citizen / Bon Citoyen

Brand new to PM...I read that they are offering a refund on teh $10 shipping charge when you order your SIM.  HOw do we get this credited to our account?  Thanks!

4 REPLIES 4

tams47
Good Citizen / Bon Citoyen

JUst wanted to note that I recieved an email this morning and my refund has already been processed - great service!

 

tams47
Good Citizen / Bon Citoyen

Excellent, thanks for your help 🙂

ute1978
Deputy Mayor / Adjoint au Maire

This is what you get in your confirmation email after you ordered:

 

"To request your rebate, email rebate@publicmobile.ca with your SIM order number (see the subject line of this email) and your Public Mobile phone number included. We’ll issue your rebate within 7 days of the email being received."

chrstyles
Good Citizen / Bon Citoyen
Hi,

You have to email rebate@publicmobile.ca with your activated phone number once you've activated service. After that, you will receive the rebate/refund within 7 days. Hope that helps
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