06-11-2019 06:24 PM - edited 01-05-2022 08:02 AM
Just curios why my renewal dates keep changing around anyone eles have this.. its always the middle of the month last month was the 15th I renewed, now I see on my account they want me to renew by the 12th anyone know why the huge flucuation in days!? Also seems odd that even though I have an account I need a seperate account for the community! Thanks.
06-11-2019 08:59 PM - edited 06-11-2019 09:00 PM
@srlawrenThe only provider that offers SSO is Freedom from my recent look at all the low end flanker brands. There are plenty of advantages having 2 seperate systems, people who don't need help, don't need to sign up for lithium. It is a bit cumbersome, but it is not really that bad.
Oh yes Lithium does have SSO option.
06-11-2019 08:54 PM
@GinYVR wrote:@HeddleTownIt is because Public Mobile uses Lithium which is an off the shelf software for the forum.. and the accounting section is shared with Koodo.. Since Public Mobile is supposed to be low cost, you just can't expect both of them to seemlessly integrate.. that will increase cost and potential security issues.
@GinYVR yes, though I wouldn't be suprised if Lithium offered (at least an optional) single sign on (SSO) solution. That said, one thing that hasn't been mentioned in this thread yet is that having separate accounts allows people to come here and register in advance of actually activating service with PM, so they can participate, ask questions, etc. This would not be possible if you could only sign into the community using your PM account credentials.
06-11-2019 06:57 PM
its because Public Mobile plans are billed every 30 days. So if a month has 29 or 31 days it will mean your renew date is altered a bit.
06-11-2019 06:47 PM
@HeddleTownIt is because Public Mobile uses Lithium which is an off the shelf software for the forum.. and the accounting section is shared with Koodo.. Since Public Mobile is supposed to be low cost, you just can't expect both of them to seemlessly integrate.. that will increase cost and potential security issues.
06-11-2019 06:41 PM
I agree with @Lieux also it affords you an opportunity to create a user name in the community to keep a certain level of anonymity
06-11-2019 06:29 PM
@HeddleTown wrote:Just curios why my renewal dates keep changing around anyone eles have this.. its always the middle of the month last month was the 15th I renewed, now I see on my account they want me to renew by the 12th anyone know why the huge flucuation in days!? Also seems odd that even though I have an account I need a seperate account for the community! Thanks.
And yes it's how it goes with public mobile 2 separate accounts for your account and for the community....anyone can have access to the community and ask questions without a plan with public mobile.
06-11-2019 06:26 PM
you are on a 30 day plan it is not 1 month
06-11-2019 06:25 PM - edited 06-11-2019 06:26 PM
@HeddleTown wrote:Just curios why my renewal dates keep changing around anyone eles have this.. its always the middle of the month last month was the 15th I renewed, now I see on my account they want me to renew by the 12th anyone know why the huge flucuation in days!? Also seems odd that even though I have an account I need a seperate account for the community! Thanks.
The account duration is for 30 days or 90 days so renewal dates will fluctuate.