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Referral for Friend Not Received

Petercbpoon
Great Neighbour / Super Voisin

Hello, 

I'm having an issue with getting a referral credit for one of my friends. 

She recently had activation issues and had it resolved by a moderator, and I recieved a text saying that my friend had left and therefore I would not be receiving the credit when the activation failed. 

The issue has been resolved as I have discussed with my friend. 

I will be sending the information as a PM to the mods  (w/ numbers name etc..) 

@Shazia_K@Jeremy_M @Mary_M

Best regards

4 REPLIES 4

Shazia_K
Retraité / Retired
Retraité / Retired

Hello @Petercbpoon,

 

Sorry to hear about this, 

 

Please send us PM if you still need help with your referrals, we haven't received anything from you. 

 

Thanks,

 

Shazia

* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.

Petercbpoon
Great Neighbour / Super Voisin

Hey it's been over a month and 10 days, and I still haven't received a reply. 
@Shazia_K @Jeremy_M @Mary_M

outdoorsaddix
Model Citizen / Citoyen Modèle

Sounds like you did everything right, but this would a low priority issue at the moment so I wouldn't expect a resolution until a few days at least past Nov 20th as there is a backlog of activation issues they are dealing with. 

 

As long as you get it resolved before your next cycle you should be good. 

CaNuCk07
Mayor / Maire

you're doing everything you need to to get this sorted! GL!

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