cancel
Showing results for 
Search instead for 
Did you mean: 

Refer a friend

Mitocondrio
Great Neighbour / Super Voisin

Hi everyone,

I am a new user! I just activated my sim card in a store and they forgot to add the phone number of my friend who introduced me Public Mobile. When they realized that it was too late, the activation of my new account had already been processed. Is there a way to do it now?

 

Thanks!!

3 REPLIES 3


@Alex888 wrote:

Usually they are not don't retroactivly, but you can try asking a moderator, they are the only ones who may be able too.

Go here: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/The-Public-Mobile-Moderator-Team/ta-p/... to learn about contacting them.


They can now! @Mitocondrio You will likely need to provide authorization from both parties. 

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

Alex888
Mayor / Maire

Usually they are not don't retroactivly, but you can try asking a moderator, they are the only ones who may be able too.

Go here: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/The-Public-Mobile-Moderator-Team/ta-p/... to learn about contacting them.

Lieux
Oracle
Oracle

@Mitocondrio

Hello. You can try to write a private message with the Mods.. @CS_Agent with your phone number and your nip and explain what happened...good luck...

Need Help? Let's chat.