Your account has been suspended.

[akaminer]

Hello,

I have exactly the same issue. Today is my payment day and I'm on autopay. It shows on my account that it has been suspended. More than that, my phone has been disconnected!!! Please, help ASAP!!!

@Shazia_K, @Saray_O, @Mary_M

[srlawren]

@akaminer if you haven't already done so, could you please send @Shazia_K the information she requested via private message (please don't post any private information as a reply here, this is a public forum anyone can read).  If you're not sure how to send her a private message, please see the links at the bottom of this reply for more info.

[Shazia_K]

Hey @akaminer, 

I'm sorry to hear about this, 

Can you please send me a private message with your Public Mobile phone number? 

I will be glad to look into this for you. 

Thanks,

Shazia 

[srlawren]

@Shazia_K can you please help?  @akaminer is currently without service.