Solved! Go to Solution.
Now, when I put my phone number in and click on ''Check eligibility'' IT said something of : Error... Please contact public mobile. It seem my number cannot be ported. How come there's an Error?
I had seen a thread before on a similar issue where the port in fails in part because Koodo and Public Mobile are using the same system so it's not treated as an external port-in.
I'd recommend emailing Public from the Contact Us page with the information that it asks you for in port-ing in a number.
Also make sure to use a different username than what you used on your Koodo prepaid Self-Serve if you want to avoid surprises... I have a line on both services and cannot use the same username. If I do, one of the 2 won't populate the Self-Serve webpage.
In your case, since you won't be keeping the Koodo prepaid line, just use a different one while you port your number and when that's fully completed, feel free to change it back to your regular username.
Like mentioned above, too, Koodo prepaid <-> Public Mobile is internal and you'll have to call in to port your number.