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Model Citizen / Citoyen Modèle

Re: Ported number problem

If your iphone is unlocked, plug it to your pc and restore it using itunes, don't forget to back up your stuff before doing that
Town Hero / Héro de la Ville

Re: Ported number problem

@hung53 

If you're a legacy customer (Joined prior to January 27th, you can reach a live agent via *611 or 1-855-4PUBLIC) 

Otherwise you can contact them via email here

If the issue is with the port in they should be able to help you out.

Model Citizen / Citoyen Modèle

Re: Ported number problem

30 minuts minimum to 2:30 hours maximum