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Good Citizen / Bon Citoyen

Port in number twice in a month,possible?

 2 questions,any help from anyone is appreciated

Hi, I read some people said u could only transfer a number once a month, but I just called Chatr and they said it is ok to transfer out even within a month. Anybody experience that before, like transfer twice in a month ? I am not very certain with the Chatr agent. I just transferred into Chatr like 3 weeks ago, and would like to catch the Walmart PM promotion as it is due today.

I could even sign up PM today and wait another week to transfer, but the transfer has to be done on the same date as I joined Chatr a month ago,since I dont wanna top up another month for Chatr. However, the porting process does not seem to be that fast.SO, my 2nd question is if I dont top up Chatr, I am pretty sure they will keep your number for the next 6 month. Can I still transfer my number then? It is confusing that CRTC say the service has to be "active" for switching providers. I dont know whether my account will still be considered as active in the period right after I do not top it up until the port in process completed.

(btw, i will still have money in Chatr, which is just not enough for a monthly payment.)

Mayor / Maire

Re: Port in number twice in a month,possible?

@yyzyy

I do not have personal experience for transferring twice per month.  The moderator will likely get back to you in 1-2 days with your question.  

 

Yes, you can get a temporary number from Public Mobile today and try a port/transfer later on in the week.  

 

From my understanding, for a port to be successful, the number has be active (not suspended or inactive).  So, if you miss your Chatr payment, your account would become inactive and port would not be successful.  

 

Here is a thread from a Public Mobile moderator about porting....

https://productioncommunity.publicmobile.ca/t5/Discussions/Question-Can-I-port-number-twice/m-p/6171...

Not sure about Chatr policy though....

Mayor / Maire

Re: Port in number twice in a month,possible?

a) ChatR (like all prepaid carriers, including Public Mobile) will not give you a refund for your available funds or any unused portions of your plan

 

b) sequence for moving from ChatR to Public Mobile:

- call ChatR customer service to get your account number

- set up your Puclic Mobile account with a new number

- make sure all services are working properly

- request port from ChatR a couple of days before the end of the plan cycle so that your account is active and in good standing while the port is processed. Normal port should be completed within 2-4 hours.

If you attempt to port after the end of the plan cycle and your number is not in service (=suspended) the port will fail.

Oracle

Re: Port in number twice in a month,possible?

@yyzyy  the confusion you are haveing is regarding number changes.  you can only change your number once every 30 days at Public mobile (porting or new number)

 

If you decide to activate today at wlamart. then activate the 10$ plan and then when you are ready to port  from chatr within the next 30 days do the  port and do an immideate plan change to the plan you want.  also i believe if you refer a friend then you can get an extra $10 bonus from PM  (net $35 bounus - unused plan time)

 

if you need a referal ask someone in this thread via provate message.

 

also there is the 25+25 referal bot both parties  for doing everything yourself but the sim will cost you $10.  that promo expires the 13 i think.   not sure which option might be best for you. (nets $15 -unsued plan time)

 

 

 

Oracle

Re: Port in number twice in a month,possible?

I have asked previously and have been told that porting a number does not count towards the one number change per 30 days. 

Good Citizen / Bon Citoyen

Re: Port in number twice in a month,possible?

i see, so the once 30 days is PM policy,not the CRTC.

Good Citizen / Bon Citoyen

Re: Port in number twice in a month,possible?

i see, thank you 

Good Citizen / Bon Citoyen

Re: Port in number twice in a month,possible?

thank you for the answers. I got it

Good Citizen / Bon Citoyen

Re: Port in number twice in a month,possible?

thank you for the answers. I got it

Oracle

Re: Port in number twice in a month,possible?


@will13am wrote:

I have asked previously and have been told that porting a number does not count towards the one number change per 30 days. 


@will13amare you sure?  was it for number porting during activation?  if so, yes  that doesnt count. 

 

I still  believe you can only change numbers once per 30 days via self serve (as porting and new nnumbers are fount in the same section).   this is form on of teh KB articles "Note that you can change your phone number once every 30 days after you’ve activated."