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Great Neighbour / Super Voisin

PUK

@Moderator_TeamI need urgent  help with PUK code

KMG
Deputy Mayor / Adjoint au Maire
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Model Citizen / Citoyen Modèle

Re: PUK

Ask a moderator (Can take up to 48 hrs, 1 message at a time) with your number + account PIN.  If you do not have access to your PIN#, you can provide 3 elements of the following information: Date of Birth, Address with Postal Code, Home or business contact number, Commonly called numbers or text messages (SMS), Last top-up amount and the date, the Last booster purchased and the date or Email address.

 

See https://productioncommunity.publicmobile.ca/t5/Getting-Started/PUK-code/m-p/264711

Great Neighbour / Super Voisin

Re: PUK

@Moderator_Teamno one respond to me  at the private message

Model Citizen / Citoyen Modèle

Re: PUK

Mayor / Maire

Re: PUK

@success

Which phone are you using?  If your phone is Samsung, you sometimes can directly contact Samsung for PUK code.  Either via online chat or phone.  

 

If not Samsung, you will likely need to wait for moderator response unfortunately.....

Great Neighbour / Super Voisin

Re: PUK

Am using an Iphone

Great Neighbour / Super Voisin

Re: PUK

What kind of a mobile company respond to urgent customer service issues in 48hours

Mayor / Maire

Re: PUK


@success wrote:

What kind of a mobile company respond to urgent customer service issues in 48hours


@success this kind.  FYI Issues are handled in first in first out order, not by urgency.



>>> ALERT: I am not a moderator. For account or activation assistance, please click here.

Re: PUK

@austinhuang, please stop posting this.  You are not sent to the back of the queue, by it does delay the moderator team in getting proper information as there are multiple messages to sift through.