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Model Citizen / Citoyen Modèle

PM should update their coverage map

So I was in Arctic Bay Nunavut yesterday. According to the coverage map on the PM site I should have had no service, but I actually had 3 bars. I sent my wife a text and checked my email.

Mayor / Maire

Re: PM should update their coverage map

@kelvarnsenthat's great that you could send a message I am sure they are constantly updating their maps

Oracle

Re: PM should update their coverage map

Happy surprises are nice Smiley Happy

 

Telus bell Koodo and vigin all use the same towers. Do their maps show coverage?

 

There are many things that public should update to make customer experience better. Hopefully they add this on the list. 

 

@Alan_K one more for the to do list. 

Model Citizen / Citoyen Modèle

Re: PM should update their coverage map

Not sure about Koodo but the Telus map also says no coverage in Arctic bay.

Re: PM should update their coverage map


@kelvarnsen wrote:

So I was in Arctic Bay Nunavut yesterday. According to the coverage map on the PM site I should have had no service, but I actually had 3 bars. I sent my wife a text and checked my email.


I think the omission on the Telus/Koodo/Public coverage maps could be deliberate. I looked on the Bell coverage maps and they only show LTE coverage.  If accurate, this means that phone calls on Public Mobile will not work at that location.

Mayor / Maire

Re: PM should update their coverage map


@kelvarnsen wrote:

So I was in Arctic Bay Nunavut yesterday. According to the coverage map on the PM site I should have had no service, but I actually had 3 bars. I sent my wife a text and checked my email.


@kelvarnsen  Best to use other sites that list the actual towers in the area you will be going to. Were you able to call ? Sounds like you might have connected to one of the Bell LTE  only towers.

 

Edit: Ninjad from above, fid not see the post.

Model Citizen / Citoyen Modèle

Re: PM should update their coverage map

So I was back in Arctic Bay today and can confirm that I had a data and text connection, but I couldn't make any calls.

Great Citizen / Super Citoyen

Re: PM should update their coverage map

You could try sending a message to the moderation team so they know about it

Great Neighbour / Super Voisin

Re: PM should update their coverage map

I'm trying to decide if I'm going to migrate to Public Mobile.  I've tried the coverage map on both Safari and FireFox, and all I get is an Oops.  It can't link to Google Maps and won't accept an address in the address field.  I'm using the latest updates for both browsers and Java.

 

I'm a little leary about doing business with a service that doesn't have actual contact numbers or email addresses to contact real people for customer service issues.

GR
Mayor / Maire

Re: PM should update their coverage map

@mike-w the service is the same as telus/bell, public mobile uses their towers.  Now's the time to switch with the free sim, free 2nd month bill and 5gb data bonus on the 35$ or more plan!  Don't forget a refferal code to get an extra 10$credit on your new activation