I also am not getting data on my Stylo 2 Plus K557. I get voice calls but no data. I also checked the IMEI of phone on your website and it says that it should work, see below. I also checked that the data is turned on. Please help.
Your IMEI - 359386070133657
Stylo 2 Plus K557
Your device should work on our Network.
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When I ported over to PM from FM I had to do a factory reset to get my data to work. But if you do this make sure you back-up your personal documents otherwise you may lose them.
@ahsanupal, the IMEI checker only checks to see if your phone is blacklisted and sometimes gives out wrong information. Better sites to check for compatibility are
I know the lg g4 ang g5 required either a network settings reset and if that did not work it requred a factory reset ( and i recall someone actually did 2 factory resets).
first i would put your sim in another phone and make sure it is not an account issue, but with the lg history i am 99%sure its a hardware issue.
which provider are you coming from? I know some bands need to be unlocked for some freedom phones (samsung) not sure about LG.
I totally agree with the Public Mobile checker being suspect. However, in this case the results are correct. I usually use this site when willmyphonework doesn't have the device on file.
This is the official site to check for phone blacklist status.
Anyway, as already suggested, try a network reset and make sure a proper APN is entered and selected for use.
Was your data working before? Or did you just sign up with Public Mobile? Best to do a factory reset of your phone to see if that works.
@ahsanupal Another thought: you will only have LTE sporadically with that phone. Try setting your network to 3G, rather than "auto" or "LTE".