My name is xxxxxxxxx and my phone number is xxxxxxxxxxx.
I ported in my number to Public Mobile on Oct 26, 2019 I was supposed to get secon month free. My phone line is suspended due to non-payment. But the Nov 2019 bill is free. Kindly resolve this issue.
edited by computergeek541: removed personal information
Please remove your phone number to prevent spam calls.
I'm not 100% sure, but I think it could because you had no balance/credit card which suspended it. The 2nd month is free by credit they give you.
Did the payment for the first month go through? Was the credit applied to your account for the free month? Should have been seen on your account within 10 days of opening.
How to Get this Offer:
@chris20182019...If you met the requirements of the promo...the credit should have been applied to your account within 7 days.
Click the ? in lower right side of page to start process of moderator assistance. Type "Rep", then click "Contact Moderators". They should be able to correct things if you are entitled.