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Re: No help from Moderators after repeated messages

@abTest, you are correct, the Legacy and Pioneer still on their orignal plans.  If they’ve have switched to newer promo, or in-market plans, they must use the Community Forum, and by extension, the private messaging to the Moderator_Team.

Great Citizen / Super Citoyen

Re: No help from Moderators after repeated messages

When you usually have these problems you can get a response from a moderator in 3-4 days, that is how long it took me to get a response due how busy mods were at that time. Sending a private message to them more than one time is Also a reason why your not getting a response quick enough. I hope this somewhat helps you out.