New activation problem- No incoming calls

[DPGJ1]

Hi, 

just wondering if anyone can help. Got the sim card activated yesterday. Out going calls are working but not receiving incoming calls. 

[mimmo]

@DPGJ1 as mentioned if portiong (and has been longer than 2 hours)  contact mods links are above.  but include 

If you have a Porting issue, please also include:

• The number you want to port, PM sim number, old account number, old account name exacly as on bill

[matbasm]

@DPGJ1, Did you port(transfer) in an existing number?  If so, and you transfered from a cellular carrier, then something probably went wrong with the transfer.  If you took a new number, then this deffinitely should not be happening.  In either case, you need to send a private message to the moderator team and have them investigate.  If you are transfering from a land line or a VOIP line, then transfers can take much longer (several days, up to a couple of weeks).

If you need to contact the moderators, click here to send them a private message. Moderators' hours of operation are M-F 9AM-9PM(EST) & S/S 9AM-7:30PM(EST)
Information regarding the moderators team can be found by following this link.
If that doesn;t cover your situation, then plase provide additional details.

[MacMe]

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@DPGJ1 wrote:

Hi, 

just wondering if anyone can help. Got the sim card activated yesterday. Out going calls are working but not receiving incoming calls. 

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You can try:

- restarting your phone

- powering off your phone and removing the SIM, then re-insert it

- go into your phone's Cellular network settings and manually selecting Public Mobile as your Network Operator

[Anonymous]

you need send a private message Click here 

In your message put it, please include .
- your account number , if you have it , or email address .
- your phone number and 4 digit PIN .
- your name .

- Detailed explanation of specific
- them can help you a lot 🙂 nice team service

Good Luck