cancel
Showing results for 
Search instead for 
Did you mean: 

NEW ACTIVATION PROBLEM

msharma
Great Neighbour / Super Voisin

Hello There!


I activated my plan today and chose $35 by mistake instead of $45 at the time of activation. I changed my plan right away but looks like it charged my twice!

 

I am new customer, please help me Smiley Sad

 

Thanks!

3 REPLIES 3

bilal684
Model Citizen / Citoyen Modèle

@msharma wrote:

I did that hours ago but no one has contacted me as yet from @Moderator_Team


Yeah, please be patient as it may take up to 48 hours before getting a reply. However they usually respond within 4 hours, but we're during the week end + there's a ton of promo @publicmobile so may take a little more time.

msharma
Great Neighbour / Super Voisin

I did that hours ago but no one has contacted me as yet from @Moderator_Team

NDesai
Oracle
Oracle

@msharma Send a private message to the Moderator_Team and see what they can do for you. 

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

Need Help? Let's chat.