My husband's plan suddenly changed

[Rascal]

I don't know if anyone has had this happen, but this is our second month on PM and my husband originally signed up for the $25 unlimited talk and text plan. We went in to check his usage, etc. tonight and discovered that his plan had been changed to a $30 plan without his knowledge. We will certainly keep our eye on it next month to see if that happens again. Not cool PM.

[NDesai]

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@Rascal wrote:

I'm not sure how to do the screen shot. His payment clearly shows $25 for the first two months.

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Depending on what device you are on, you can easily take a screenshot of whatever you see on your screen. Google how to take screenshot on such device and upload here using Photos button. 

[Rascal]

I'm not sure how to do the screen shot. His payment clearly shows $25 for the first two months.

[NDesai]

@Rascal I certainly doubt this happened on its own. Please post a screenshot of your payment history from your self-serve account. Be sure to hide any personal details.