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My cell number in My Account is wrong

yick76
Good Citizen / Bon Citoyen

@Mary_M @Shazia_K

 

Hi PM,

 

My number got ported over correctly but when I login to my online account I noticed that the number that shows up in there is not my number.  Can you please take a look.

 

 

Thanks

5 REPLIES 5

yick76
Good Citizen / Bon Citoyen
My port worked but when I login to my account the number listed is not my number.

rkreddyb4u
Model Citizen / Citoyen Modèle

may not help but what is the caller ID shown on a friends phone when you dial them ?

is that a ported number ?

rkreddyb4u
Model Citizen / Citoyen Modèle

defnitely there was some Issue in porting - mod team can help - private message them asap 

yick76
Good Citizen / Bon Citoyen

Thanks @swz5005

 

Just PM 

swz5005
Great Citizen / Super Citoyen

you need to private message the mod and provide them with your account number, and your correct cell phone number.

 

Then you will need to wait. 

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