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Model Citizen / Citoyen Modèle

Re: Mobile Network State Disconnected


@joseemgagne wrote:

I have not been able to make any calls for 5 days now. We do live in a rural eastern ontario and sometimes when really bad weather occured calls would cut out but we've never experienced not being able to make calls at all for days on end. I've had public mobile for 2 years and have always had the same cell phone and had good advice.  I've tried a lot of different things and just noticed that my network state says disconnected. Any help or suggestions would be greatly appreciated. 


Check here. 

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Model Citizen / Citoyen Modèle

Re: Mobile Network State Disconnected


@joseemgagne wrote:

I forgot to mention that my cell data works but not calls or text. 


If you are on $15 plan are you out of minutes?

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Mayor / Maire

Re: Mobile Network State Disconnected

@joseemgagne  Public uses 3G for calls exclusively so if only calls were not working that could explain a possible issue with the 3G coverage. Are you sure texts are not working?

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Good Citizen / Bon Citoyen

Re: Mobile Network State Disconnected

All,

FYI, in my case, we diagnosed a SIM card fault.  PM is sending me a new one by mail.  

Highlighted
Mayor / Maire

Re: Mobile Network State Disconnected

@joseemgagne 

Have you tried turning airplane mode on? Wait 5 min. Turn airplane mode off. See if this has reconnected you to the network.