We have three different PM subscribers, SIMS, plans and accounts. 3G and LTE data plan subscriptions both fail, though 3G may be the dominate data scheme. Three different phones -- one apple, one android samsung, and one android OnePlus.
No PM subscriber can get a MMS through to FREEDOM/WIND subscribers (two different F/W accounts and phones). SMS, yes. MMS no. Each (all) of the PM subscribers can SMS and MMS with all other carriers' subscribers. Only FREEDOM/WIND MMS fails.
From the same house at the same time, a BELL and ROGERS subscribers can get an MMS through to the FREEDOM/WIND subscribers.
WIND/FREEDOM to PUBLICMOBILE MMS works.
@RossN, Each subscriber is working well/properly with every other subscriber combination EXCEPT for PM to FREEDOM/WIND.
i.e. PM to Bell = okay. PM to Rogers = okay. Bell to FREEDOM = okay ... et cetera.
PM APN's verified. These are long active PM subscribers with updated OS/patche levels. This is most likely a back end "routing" issue.
@s2scotty Hi I don't think PM discriminates against Freedom mobile users lol all I can say for sure is both parties need their data on very odd situation
Oh, @RossN, it may not be on purpose but after all the source-destiation testing I've done, it is clear that some thing some where is discrimating.
I should mention, in all cases, the PM subscribers' user screen status shows status "delievered Now," so PM's catching server has (apparently) caught the device push of the MMS messages. The problem appears farther downstream than the device-gateway interface. I'm betting gateway-gateway or routing error.
@s2scotty I think this is a job for the backroom techies if I were you I would ask the mods to put in a work ticket. should be interesting
Thanks, @stonechucker but this MMS fail has been ongoing for quite a while. My combination testing predates this outage. /S