I need customers service

[rellik669]

I need a puk code phone locked

[chukdefatey]

^Got it, not sure why he created another thread he should have Thanked you guys in the same thread. This thread only adds confusion

[Martin]

chuk,

Speaking for myself, I called *611 when I needed the code.

[Cyber]

@chukdefatey,

Original post of the OP is :

http://productioncommunity.publicmobile.ca/t5/Discussions/I-need-customers-service/m-p/9064

Me and Martin has helped him.

[chukdefatey]

@rellik669, Can you tell us how you got the PUK code.

[chukdefatey]

Your welcome, but can you tell us who helped you with what?

[Cyber]

@rellik669,

Great ! That was fast to receive your PUK code.

Happy Easter Sunday

[rellik669]

Thank you I got it fixed cheers mate

[rellik669]

Happy holidays

[Martin]

Hello,

If you became a customer before January 27, 2015, you can call *611 from your cell phone or 1-855-4Public from any telephone.

If the above does not apply to you, you must communicate with Public Mobile by web mail only. Click Contact Us in the lower column on this site's home page. Another page will open with Email Away on it. Click that. Another page will open with a web form and a hyperlink called None of the above. Click None of the above, and submit your request to Public Mobile.

Good luck!

[Cyber]

Hello @rellik669,

To request a PUK code, you have to send an email to Public Mobile.

Click on this link : https://publicmobile.ca/en/on/contact-us

Then, at the bottom right of the page, click on "Email away" button.

  - Choose "SIM & Activation"

  - Choose "Activation"

  - Choose "I activated my phone and SIM card more than 24 hours ago"

  - Choose "I did receive an error message"

Then click on "Email Us" and fill up the form.

An agent from Public Mobile will answer you before the end of tuesday.