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I am getting the message "sorry your number cannot be completed as dialed..." when i dial 8xx number

jukos
Great Citizen / Super Citoyen

This is the message i get when I dialed two different 8XX numbers this morning. one was an 866 and another 844. I was able to use a landline to access those numbers so they are fine.  I also got a friend with PM and he was also go the message "sorry your number cannot be completed as dialed..."  Any ideas whats going on?

Thanks all and have a great day!

18 REPLIES 18

Anonymous
Not applicable

@idarwin wrote:

Hilarious - I was editing my post to note that it worked from a landline while you were composing your reply.

Yes, I was dialing 1-833-xxx-xxxx. Both by typing it by hand and by clicking on a link on their web page from the mobile browser (which it recognized as being the same #).

Yes, it works from a landline.

TIA

P.S. I restarted my phone but will try it in the morning, not now, in case it rings over to somebody's cell phone 🙂


If it's supposed to be a toll free number then it's probably a business. Is the business in Canada? Some toll free customers choose not to maximize their accessibility by limiting the geographic scope of callers.

If it's a business, if you're willing to let us know what business you're wanting to call and share the number then others can try it on their phones.

idarwin
Great Neighbour / Super Voisin

Hilarious - I was editing my post to note that it worked from a landline while you were composing your reply.

Yes, I was dialing 1-833-xxx-xxxx. Both by typing it by hand and by clicking on a link on their web page from the mobile browser (which it recognized as being the same #).

Yes, it works from a landline.

TIA

P.S. I restarted my phone but will try it in the morning, not now, in case it rings over to somebody's cell phone 🙂

mimmo
Retired Oracle / Oracle Retraité

@idarwin@Assuming you are dialing 1833... And you are entering the number correctly.  Does it work from other phone

idarwin
Great Neighbour / Super Voisin

Me too! 833 number here, calling from 647. Number is fine when dialed on a Bell landline. Please fix!

vit100
Good Citizen / Bon Citoyen

I have same situation with 

 833-828-2979

yg1
Good Citizen / Bon Citoyen

I am on a province-wide plan

 

PLUS I happen to have purchased a 200 minutes long distance bundle

 

Impossible to call 1-800-344-3370

 

I get the following message: "The number you have dialed is not available in your area at this time"

 

Someone please explain why or can someone fix this for me please?

Pidggit
Great Neighbour / Super Voisin

I was having the same issue half an hour ago.

 

It worked on my wife's Public Mobile line, but not mine. I restarted the phone and it started working...

 

Very bizarre behaviour.

jukos
Great Citizen / Super Citoyen

12:44pm and its working again!? hmmm

Rockdaddy22
Retired Oracle / Oracle Retraité
Didn't work this time, very strange. I don't think it's a PM issue.

jukos
Great Citizen / Super Citoyen

well...just tried again and its down again...can someone else try now? 1-844-757-7710

jukos
Great Citizen / Super Citoyen

he got through now too.

Rockdaddy22
Retired Oracle / Oracle Retraité
So what happened with your friend? Can he get through also?

jukos
Great Citizen / Super Citoyen

I got through this time...must have been temporary.

Chaos_Scorpio
Deputy Mayor / Adjoint au Maire

did you try pushing 1 before the 8? sometimes you need that... 

hummuschips
Town Hero / Héro de la Ville

@jukos both those numbers work fine for me.  I'm located in Ontario if that makes any difference and I don't have any long distance add-ons.  I'm on the promo plan with province wide calling.

Rockdaddy22
Retired Oracle / Oracle Retraité
I just got through on both, but I'm on a Canada Wide plan

jukos
Great Citizen / Super Citoyen

one is rogers (844) 757-7710. the other is execulink 1-866-706-1994

hummuschips
Town Hero / Héro de la Ville

What are the numbers?  I'm curious and want to try from my PM number.

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