@Darlene_turpin6, there was a widespread dropped call issue affecting a number of customers. The problem was reported as resolved (see link below). If you are still experiencing this problem, you need to contact the moderator team for resolution. The moderator team can be reached via private message using this link. Please include a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team.
I reset network settings, as recommended, and so far all is good, Thank you.
Are you in a new area or have you had better service in the same area with PM?
Where did you find the instructions on "Resetting your network"?