cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Great Neighbour / Super Voisin

I am getting dropped calls in middle of phone conversations, problem with Public Mobile??

 
Oracle

Re: I am getting dropped calls in middle of phone conversations, problem with Public Mobile??

@Darlene_turpin6, there was a widespread dropped call issue affecting a number of customers.  The problem was reported as resolved (see link below).  If you are still experiencing this problem, you need to contact the moderator team for resolution.  The moderator team can be reached via private message using this link.  Please include a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team.

 

https://productioncommunity.publicmobile.ca/t5/Announcements/Issue-Resolved-Dropped-calls-issue/m-p/...

Great Neighbour / Super Voisin

Re: I am getting dropped calls in middle of phone conversations, problem with Public Mobile??

I reset network settings, as recommended, and so far all is good, Thank you.

Deputy Mayor / Adjoint au Maire

Re: I am getting dropped calls in middle of phone conversations, problem with Public Mobile??

 

Are you in a new area or have you had better service in the same area with PM?

 

 

Great Citizen / Super Citoyen

Re: I am getting dropped calls in middle of phone conversations, problem with Public Mobile??

Where did you find the instructions on "Resetting your network"?