Somebody stole my phone today Police asked me for serial number? How can I write to Moderator and ask this number?
@kale7 sorry for loss of your phone. Here's how to reach them:
How can you get help with your account, activation, or service?
In your message please include:
Don't know your pin?--provide any 3 of the following:
How long until they reply?:
How can I view my private messages between myself and a Community Moderator?
You can login to Self-Serve and click "Suspend Service" on the Lost/Stolen Phone page.
Not sure if you actually need to do this, lol. Or how much of a hassle it might be to "Unsuspend Service" afterwards. But PM gives you the option if you need it.
Your lost/stolen phone will be much easier for you (or for the police) to locate if GPS hardware, Find My iPhone, Find My Device (Google Device Manager), or xfi Locator happens to be activated. Cellular or WiFi radiolocation can also find it (whenever it's powered on and whenever it's used) ... assuming the authorities are actively looking for it.
Thanks for everybody, nice Community!
I found my phone. The thiefs threw it and one nice woman found. I want to prevent you: when you are using your phone, do not give your lighter when somebody asks, before hiding your phone. Police said they adore this trick. And write down the serial number of your phone, It is on the behind of it or on the side of the original box - police need this number. And have a copy of all your contacts and information. I was lucky, but if not, I would lose a very precious info and memories.
Thanks for the follow up, @kale7.
I'm not sure if you use an iPhone or an Android phone, but both have services where you can have your contacts sync automatically (to your Apple iCloud/me.com account, or your Google gmail.com account) and I definitely recommend you use those. You can also sync Photos and Vidoes (to iCloud/Google Photos) automatically--you may want to set those to only sync when connected to a Wi-Fi network so you don't eat up a lot of mobile data syncing your photos.
@Moderator_Team I have sent you a message 2 days ago in one account and I just sent you another message in this account. How long does it take before a moderator answer your question?
I signed up on Sunday and I am able to sign into my account and everything looks to be in order. However, my phone number is not activated. I keep getting unregistered sim error message. I bought this SIM card at Walmart. I have try a lot of suggestions from other posts and still see the same errors, delete APN, create new APN. Clean SIM before insert, try different phones, try setting speed to 3G.
@Moderator_Teamplease reply back. Need help!!!