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Good Citizen / Bon Citoyen

How to prevent phone scammers calls, last three days I got a bunch of calls. Thanks

How to prevent phone scammers calls, last three days I got a bunch of calls. Thanks


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Mayor / Maire

Re: How to prevent phone scammers calls, last three days I got a bunch of calls. Thanks

Pick a new phone number. Google the number beforehand so you can avoid picking one which has a bad history (or any public commentary at all, really). And never make it visible anywhere online, not in user profiles, not in social media - the moment it becomes public domain it'll hang around the search engines forever and be free game for anyone to target indefinitely. 

Avoid submitting your phone number to legit businesses (like Walmart, London Drugs, etc). They can probably be "trusted" to protect your privacy (by promising to not share or sell your information). But they can't necessarily be "trusted" to keep your information properly secured (you have no control over what they do with it or who they hire to access it, and there's always news stories about consumer privacy leaks when large corporate/government databases get hacked or compromised).

The more visible your number becomes, the more scammers it will attract. And they apparently branch out or share lists of "live" numbers with each other... so if you respond in any way to one scammer (replying "unsubscribe" or even just answering your phone) then you can find yourself targeted by many more scammers. I don't ever answer private, blocked, or unknown calls - or calls from numbers with commercial area codes (1-800, 1-900, etc) - if it's important then they'll leave me a message and a way to call them back.

 

Register your new number on the Canadian Do Not Call List. It's government regulated, trespassers can face hefty fines. 

Also signup on the USA Do Not Call Registry. Because a lot of telemarketer/survey stuff is USA-based businesses or outsourced for USA-based businesses.

These DNCLs only prevent legit solicitors from calling your number - there's always some who don't comply, there's always some who consistently get away with plausible "errors" which skirt the law, and there's always scammers/criminals who ignore laws anyhow - but less incoming garbage is still less incoming garbage. 

https://lnnte-dncl.gc.ca/en

https://www.donotcall.gov/

It turns out that there's an outsourced call center near where I live which happens to have special privileges in and around my entire city because it (along with much of the city) is located on First Nations (reservation) land. I politely requested they take my number off their list and don't call it again, so far they've politely complied. This First Nations exception seems like a useful loophole for this sort of business so there's probably more like it all across Canada.

 

The only other thing you can do is Block/Ignore incoming numbers. And report these scams (to your carrier, the DNCL, the legit businesses/banks they impersonate, consumer scam-tracking sites/groups, etc) as you see them. Never 100% effective because they have access to a lot more phone number dodges than you do, but at least you can kill the cancer before it spreads. 

 

Lucky Mobile advertises that they support UNCB (a tech feature which helps kill phone scams/fraud). I assume it's built into the Bell network (Bell, Virgin, Lucky), I suspect it's also built into the Telus side of the network (Telus, Koodo, Public), I've seen it mentioned in the marketing literature of some USA carriers. You can ask PM directly if they offer UNCB or something equivalent. 

https://www.luckymobile.ca/support/phone/universal-network-level-call-blocking

https://publicmobile.ca/en/on/privacy-policy

https://www.telus.com/en/about/privacy?INTCMP=VAN_privacy

 

And, as usual, if you think your security might be compromised then run malware-scans on your phones/computers/devices and login from a clean/secure machine to change all your account PINs/passwords on everything from your email to your voicemail to your accounts/subscriptions to your banking/financial stuff.

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Mayor / Maire

Re: How to prevent phone scammers calls, last three days I got a bunch of calls. Thanks

I would change the phone number if it's that bad, unless you are very attached to it.

If you want tu keep your number, there are apps that cloud help

Any suspicions how it started.

 

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Mayor / Maire

Re: How to prevent phone scammers calls, last three days I got a bunch of calls. Thanks


@tigranh wrote:

How to prevent phone scammers calls, last three days I got a bunch of calls. Thanks


There's no way to stop these callers, but you can ignore them as much as possible.  But, if your phone settings allow, block these callers, that way they can still call but you won't hear then calling and you will not need to respond. 

 

You will find eventually there will be fewer calls but you will still receive them from time to time.

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Good Citizen / Bon Citoyen

Re: How to prevent phone scammers calls, last three days I got a bunch of calls. Thanks

Honestly no suspicious how. any trusted program for IOs?

Thanks

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Mayor / Maire

Re: How to prevent phone scammers calls, last three days I got a bunch of calls. Thanks


@tigranh wrote:

Honestly no suspicious how. any trusted program for IOs?

Thanks


Unfortunately, I don't have any useful information on iphone settings, although I don't see why there wouldn't be an option to block these callers. 

 

On my android phone, you simply bring up the caller and select the 3 dot menu and there is an option to block the caller.  Do you have anything similar on your phone?

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Model Citizen / Citoyen Modèle

Re: How to prevent phone scammers calls, last three days I got a bunch of calls. Thanks

With the technology available to these scammers, I am thinking that the only way to prevent this is to not own a phone. 

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Good Citizen / Bon Citoyen

Re: How to prevent phone scammers calls, last three days I got a bunch of calls. Thanks

Unfourtunatly, if they are really bad and bothersome, you'll have to change your number to stop it. Your number has already been passed around, its either ignore them or change your number 😞

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Model Citizen / Citoyen Modèle

Re: How to prevent phone scammers calls, last three days I got a bunch of calls. Thanks


@dabr wrote:

@tigranh wrote:

Honestly no suspicious how. any trusted program for IOs?

Thanks


Unfortunately, I don't have any useful information on iphone settings, although I don't see why there wouldn't be an option to block these callers. 

 

On my android phone, you simply bring up the caller and select the 3 dot menu and there is an option to block the caller.  Do you have anything similar on your phone?


 

 

So on an iPhone. Not sure if you can PREVENT a scam call. And the DNC registry has its flaws.....like why would CRA or MICROSOFT INDIA respect it? 

 

So. 

1. Make sure you have contacts on your phone 

2. Any call that shows a number only, be suspicious 

3. Any call with an unrecognized name also be suspicious, especially if not in your contacts. 

4. Accept or decline the call

5. Either block the caller from future calls or ad the number to your contacts list. 

6. And, if you want, also google the number on 800 Notes....great info there. 

 

See here, various blocking types on Apple products.

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Mayor / Maire

Re: How to prevent phone scammers calls, last three days I got a bunch of calls. Thanks


@breanna1928 wrote:

Unfourtunatly, if they are really bad and bothersome, you'll have to change your number to stop it. Your number has already been passed around, its either ignore them or change your number 😞


Changing numbers doesn't stop these kinds of callers, although it might be useful if the number was previously owned by someone who was having collections agencies going after them, then changing numbers would help. 

 

These callers are on auto-dial programs, so eventually all numbers will get called by them.  All you can do is try to manage/block/ignore stratagy as much as possible.

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Model Citizen / Citoyen Modèle

Re: How to prevent phone scammers calls, last three days I got a bunch of calls. Thanks


@88cranston wrote:

@dabr wrote:

@tigranh wrote:

Honestly no suspicious how. any trusted program for IOs?

Thanks


Unfortunately, I don't have any useful information on iphone settings, although I don't see why there wouldn't be an option to block these callers. 

 

On my android phone, you simply bring up the caller and select the 3 dot menu and there is an option to block the caller.  Do you have anything similar on your phone?


 

 

So on an iPhone. Not sure if you can PREVENT a scam call. And the DNC registry has its flaws.....like why would CRA or MICROSOFT INDIA respect it? 

 

So. 

1. Make sure you have contacts on your phone 

2. Any call that shows a number only, be suspicious 

3. Any call with an unrecognized name also be suspicious, especially if not in your contacts. 

4. Accept or decline the call

5. Either block the caller from future calls or ad the number to your contacts list. 

6. And, if you want, also google the number on 800 Notes....great info there. 

 

See here, various blocking types on Apple products.



7.  Also add pics of who is callling you most frequently into your contacts. That pic will show when your phone rings. 

 

You CAN trust the iOS blocking feature. It is NOT an add-on APP. 

 

Build up your blocking list. For my home phone we have hundreds of numbers blocked. Some numbers are, although legitimate, as scammers also spufi legitimate numbers. One time a scammer called me from MY number! Grrrrr!