11-25-2016 03:20 PM - edited 01-05-2022 12:57 AM
11-25-2016 03:42 PM
i agree with @oilblue99, spamming threads will not get you anywhere. We all know its frustrating having no one to call about customer service, but it was buyer beware when you signed up for a service thats online only ( im aware of this too).
This is why i have a cheaper unlocked phone, and will buy a cheap SIM to travel if needed.
11-25-2016 03:38 PM - edited 11-25-2016 03:40 PM
I know it's frustrating, but spamming the forum with three new threads in an hour, all about the same topic doesn't help things...
Did you see my response in another thread? [edit: a fourth thread]
(not reposting here, because I tagged a Mod...I'm not tagging here too)
Good luck!
11-25-2016 03:35 PM
When you say you purchased Province Wide and US roaming add-ons do you mean you added the 200 or 400 Noth American Long distance and a US Roaming Package?
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
11-25-2016 02:23 PM
its partially because there is a lot of back log on other issues (porting and accout activtation)
11-25-2016 02:18 PM
11-25-2016 02:17 PM