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How do I get in contact with a moderator

Jesse12
Great Neighbour / Super Voisin

Where can I chat with someone who works for this company???

3 REPLIES 3

CellGirl
Model Citizen / Citoyen Modèle

@Jesse12 

Hi Jesse. In case you weren't aware, it might take the moderators 2 days to contact you. If your issue isn't account specific, you'll get a faster response from Community members, if you post your issue here...

Jesse12
Great Neighbour / Super Voisin

Thank you!

geopublic
Mayor / Maire

@Jesse12 wrote:

Where can I chat with someone who works for this company???


@Jesse12 

To contact Public Mobile click here. The link  sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.

Moderators are available: M-F from 8 AM to midnight Eastern time and S-S from 8 AM to 10 PM Eastern time.

Note: Moderator Hours are subject to change, but you can always find the current times here

Please note that account verification may be required when contacting the Moderator Team 

 

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