How do I contact PM staff?

[4389341025]

On the bottom there is no "email away" button. And where can I find a way to email PM about an account issue?? It used to be under contact us but now I have to go through a maze of clicks to contact someone in customer service.

[4389341025]

Great this works for me. Sometimes you do need to contact someone who works at PM about your account

[will13am]

@4389341025, I suggest using a different user name for the community forum.  Using your phone number could cause privacy issues.  

[ShawnC13 · Accepted solution]

@4389341025, you have replied to a thread that is over 2 years old.  You will need to message a MOD. 

To message a MOD for assistance, click on this link Moderator Team

to send a private message .

In your message please include:

* PM account email address

* PM phone number

* Detailed explanation

Community Moderators are available from Mon-Thursday 9am(Eastern) to 9pm(Eastern) and Friday, Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)

More info on moderators: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...