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Great Neighbour / Super Voisin

Help setup online

Need help to reset the account online

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Town Hero / Héro de la Ville

Re: Help setup online


@Aaden0809 wrote:

Need help to reset the account online


"Reset"? You mean password?

If so, https://selfserve.publicmobile.ca/ => Forgot your password. If you don't get the email within an hour or so, Ask a moderator (Can take up to 48 hrs, 1 message at a time) with these info on hand.

If not, please elaborate.

Mayor / Maire

Re: Help setup online

Hi @Aaden0809, what exactly do you mean by reset the account?  Do you need to reset your password?  If so, there is a Forgot Your Password link on the login page. Try that out.  if you do not get a password reset email within an hour or two, you would need to contact the moderator team via private message.  Should that be needed...

Click here to send the moderator team a private message. Their hours are: Mon-Fri 9AM-9PM(EST) & Sat/Sun 9AM-7:30PM(EST)
You can find information regarding the moderator team by following this link.

 

--> If you have another issue, please provide additional information.