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Good Citizen / Bon Citoyen

Error changing phone plan

Screenshot (7).pngAnyone getting this message when they are working around trying to change plans? My page didn't come up with my plan or options to select for new plans. If I clicked one of the menu options it made me re log in, and if I clicked see more options this is what I got. Strange. What are your thoughts? Do you think that this issue will persist, or will it be reconciled? Thanks and cheers. 

GR
Mayor / Maire

Re: Error changing phone plan

@Tman it does that sometimes. Try it with chrome browser if you can and if it still does it wait 30 minutes or so and try again!

Mayor / Maire

Re: Error changing phone plan

@Tman 

Close your browser to start a new seesion and re-do the plan change again.

 

Mayor / Maire

Re: Error changing phone plan

@Tman 

Website can be finicky.  

Clearing cache, trying a different web browser or going incognito mode. Even sometimes trying a different device might be helpful.  

Great Citizen / Super Citoyen

Re: Error changing phone plan

Try doing it on your phone it might work better

Re: Error changing phone plan


@Kim1971kim wrote:

Try doing it on your phone it might work better


Since October 10, i would think that issue has already been solved.