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jrm
Good Citizen / Bon Citoyen

Re: Dropped calls after moving

@hairbag1, I am using a Pixel XL and my wife has a Pixel.

Mayor / Maire

Re: Dropped calls after moving

Did a real quick look-around and couldn't find any problems with those phones that would explain your dropped call issue.

You are very likely one of the customers that Public Mobile says are experiencing this problem of dropped calls. They say they have it mostly fixed but they recommend that you send a message to them to see if you're still experiencing the problem.

You can send a message to the moderators and they'll give you instruction on a fix for the dropped call problem....Click this to message them

Please allow up to 48 hours for them to respond....usually a lot less.

Good luck.

jrm
Good Citizen / Bon Citoyen

Re: Dropped calls after moving

Thanks. I already sent them a private message with a link to this thread.  The moderator, in short, said that they have identified the root cause of the problem, pointed me to the annoucment, asked me to reboot the phone, and asked me to contact the moderators again if the problem persists.

GR
Town Hero / Héro de la Ville

Re: Dropped calls after moving

@jrm how's it working today?  It says they fixed it last night and I've been monitoring the community all day and nobody has complained of dropped calls so far today!  Hope yours is fixed also

jrm
Good Citizen / Bon Citoyen

Re: Dropped calls after moving

Apologies for the very late reply.  I haven't had any drops calls since your post; all is well.