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Does the data not reset each month?

UrbanArt
Good Citizen / Bon Citoyen

I am suppose to get 6gb on one plan and 4gb on another plan and it has not reset since October I have come to find out. Should my plan not reset each and every month so I get the full data?

4 REPLIES 4

srlawren
Retired Oracle / Oracle Retraité

@UrbanArt was your plan a 90 day plan, or was it a 30 day plan with 3G-speed data, by chance?


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mtfolks
Town Hero / Héro de la Ville

No problem. Hope that helps. If it’s a different issue try contacting a moderator and they can look into your account for you. 

UrbanArt
Good Citizen / Bon Citoyen

Thanks.

mtfolks
Town Hero / Héro de la Ville

Public Mobile primarily deals in 90 day plans. Sounds like you probably signed up for one. The data allotment quoted for those plans are for the full 90 days. So you get it all up front and use it as you wish until your next renewal date. 

 

Maybe check your plan under my account to confirm what plan you signed up for under plan details.  

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