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Good Citizen / Bon Citoyen

Directing to moderator

I've noticed when people ask questions of the community, they are often directed to click a link to talk to a MOD.

 

How do I make this link for someone?

 

 

Thanks

Oracle

Re: Directing to moderator

@Tishie1 You should only tell others to contact mods when you know it is definitely an account related issue which you as a community member cannot resolve. People usually provide a link to directly reach to the mod team. You can copy this link: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


_____________________________________________________________________

I am not a mod. Do not send me private message with your personal info.

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Town Hero / Héro de la Ville

Re: Directing to moderator


@Tishie1 wrote:

I've noticed when people ask questions of the community, they are often directed to click a link to talk to a MOD.

 

How do I make this link for someone?

 

 

Thanks


I literally have been cutting it from other posts... Mainly because i am usually on different PCs.... Cool if there was some easy way. I went the Marco route, but it seems to only be for new posts.

Mayor / Maire

Re: Directing to moderator


@duffer900 wrote:

@Tishie1 wrote:

I've noticed when people ask questions of the community, they are often directed to click a link to talk to a MOD.

 

How do I make this link for someone?

 

 

Thanks


I literally have been cutting it from other posts... Mainly because i am usually on different PCs.... Cool if there was some easy way. I went the Marco route, but it seems to only be for new posts.


"but it seems to only be for new posts" what does this mean? You can bang in a macro on anything you write. Even an edit.

Model Citizen / Citoyen Modèle

Re: Directing to moderator

i Think if you click the envelope at the to right it will open a window to send message. You type moderator team in the field for whom the message is for, then the next is the subject and then lower is the description of your message..

 

I believe thats it.

Town Hero / Héro de la Ville

Re: Directing to moderator


@z10user4 wrote:

@duffer900 wrote:

@Tishie1 wrote:

I've noticed when people ask questions of the community, they are often directed to click a link to talk to a MOD.

 

How do I make this link for someone?

 

 

Thanks


I literally have been cutting it from other posts... Mainly because i am usually on different PCs.... Cool if there was some easy way. I went the Marco route, but it seems to only be for new posts.


"but it seems to only be for new posts" what does this mean? You can bang in a macro on anything you write. Even an edit.


I'll have to revisit it... Cool

Great Neighbour / Super Voisin

Re: Directing to moderator

How long does it take to get a response? I have sent an email yesterday. I need a PUK number and can only get it from the moderator before my phone will work Smiley Sad

Town Hero / Héro de la Ville

Re: Directing to moderator


@louisawatson87 wrote:

How long does it take to get a response? I have sent an email yesterday. I need a PUK number and can only get it from the moderator before my phone will work Smiley Sad


Depending on Volume, it can take from 5 mins to 48hours.

 

I suspect you will hear from them today...

 

 

Great Neighbour / Super Voisin

Re: Directing to moderator

Thank you for responding @duffer900 ! Hopefully I will here from them today!

Great Neighbour / Super Voisin

Re: Directing to moderator

I private messaged them late last night and they responded at 11am this morning.

 

Sorry I guess I'm about a week late.😁😁