Data

[KJM]

We put data on our little girls phone it shows it on her account but it says no data on her phone

[redgam8]

You can change APN here: https://www.androidcentral.com/what-apn-and-how-do-i-change-it

[gblackma]

@KJM   which one of the suggestions worked ? Thanks..

[popping · Accepted solution]

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@KJM wrote:

We put data on our little girls phone it shows it on her account but it says no data on her phone

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Do a simple procedure to get data working:

1.  Enable data

2.  Restart her phone with PM SIM card inserted and let PM SIM card configure the APN automatically.

3.  If not, manually configure the APN.

If she is using a LG phone, do a network reset after changing provider before data working again.

[geopublic]

@KJM  What phone is she using?

[gblackma]

Did you enable data on the phone? 

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@KJM wrote:

We put data on our little girls phone it shows it on her account but it says no data on her phone

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[Jb456]

Check the APN settings they must be like below.