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Community private messages don't work !

Master555
Great Neighbour / Super Voisin

Can't reply to any moderator private messages.  

Page loading just hangs indefinitely when press reply , or new message. 

Tried on wifi, and data, with another phone and a laptop .   Same in all cases .

Please help I'm trying to get a service issue resolved !

 

2 REPLIES 2

dabr
Mayor / Maire

@Master555 wrote:

Can't reply to any moderator private messages.  

Page loading just hangs indefinitely when press reply , or new message. 

Tried on wifi, and data, with another phone and a laptop .   Same in all cases .

Please help I'm trying to get a service issue resolved !

 


Wait and hour or two before retrying.  The website is having a lot of issues right now.  When you retry make sure to clear cache and cookies and use a different browser using incognito mode.

Jasonduo
Good Citizen / Bon Citoyen

Private messages to moderators seem to be down for me as well. The biggest issue is that my tickets keep getting timed out and closed as resolved because I "did not reply" 😞 Would really like to be notified when PMs are working again!

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