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Good Citizen / Bon Citoyen

Re: Community Technical Issues

Yes i am on a 30$ plan. 

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Town Hero / Héro de la Ville

Re: Community Technical Issues

@Uk372

If you opened the account with 30$ andstill have30$ in your account maybe the plan wasnt purchased?

Good Citizen / Bon Citoyen

Re: Community Technical Issues

I got 25$ refer bonus and i can see i have 500mb of data none used yet so i am sure and i paid 34.50 for the plan and then i got 25$ refer balance and 5 dollar extra 

Town Hero / Héro de la Ville

Re: Community Technical Issues

@Uk372

Screenshot of your account page and payment section with your personal info blocked out may help someone decifer this for you

Good Citizen / Bon Citoyen

Re: Community Technical Issues

20181229_162835.jpg

 

 

Town Hero / Héro de la Ville

Re: Community Technical Issues

@Uk372

Try the lost/ stolen trick...report as lost for 5-10 minutes..then click found and reboot the phone....

Good Citizen / Bon Citoyen

Re: Community Technical Issues

Will try that and also how long does mods take to reply ?

Town Hero / Héro de la Ville

Re: Community Technical Issues


@Uk372 wrote:

Will try that and also how long does mods take to reply ?


@Uk372

Mods still up to 72 hrs i believe..

Good Citizen / Bon Citoyen

Re: Community Technical Issues

I have similar issue too

my account has more than enough money and my sim card is suspended

Mayor / Maire

Re: Community Technical Issues


@pbst2000 wrote:

I have similar issue too

my account has more than enough money and my sim card is suspended


So you apparently read some of the thread...did you try any of the suggestions?

ie. lost/stolen, additional $1