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Great Neighbour / Super Voisin

Community Knowledge

Greetings. Just joined the community today, and am wondering what steps I should take in order to expand my own information on Public Mobile to adequately help those in the community. 

Mayor / Maire

Re: Community Knowledge


@mathieu13 wrote:

Greetings. Just joined the community today, and am wondering what steps I should take in order to expand my own information on Public Mobile to adequately help those in the community. 


Welcome.

1. Read

2. Read some more.

3. Keep reading.

 

Smiley Happy

 

Or post replies you think are good and others will nudge you so as to keep incorrect information from propagating.

Great Neighbour / Super Voisin

Re: Community Knowledge

If nudged, will my own incorrect information be removed, or must I go ahead and do that myself? 

 

Reading is hard, but thanks, will do. 😊

Mayor / Maire

Re: Community Knowledge


@mathieu13 wrote:

Greetings. Just joined the community today, and am wondering what steps I should take in order to expand my own information on Public Mobile to adequately help those in the community. 


Welcome aboard. Spend some time looking over the Community Forum posts. Have a look at the Knowledge Base...there's lot of info there.

If someone posts a question that you feel you can contribute to the solution, you're encouraged to help with that.

 

YVR
Model Citizen / Citoyen Modèle

Re: Community Knowledge


@mathieu13 wrote:

If nudged, will my own incorrect information be removed, or must I go ahead and do that myself? 

 

Reading is hard, but thanks, will do. 😊


Try your best to search the forums. 

 

The discussions are not deleted.  You might get corrected from other members

 

 

Mayor / Maire

Re: Community Knowledge


@mathieu13 wrote:

If nudged, will my own incorrect information be removed, or must I go ahead and do that myself? 

 

Reading is hard, but thanks, will do. 😊


You could edit it if you like. No one else is going to edit your posts for incorrect information. They might edit it if you're copying personal information in a quote that included personal information.

Most people will do a nice "oh but hey actually I think it's this way" rather than a blunt "you're wrong" kinda thing. Don't worry about it. It's all so that the asking customer gets the right information in the end.

Mayor / Maire

Re: Community Knowledge

@mathieu13My suggestion is just observe for a while first to get to know the pace and timing. Most of the questions here I notice have to do with a few things.. Activation issue, Public Mobile quirks (payment, time to reach moderators, understanding the bills, rewards and taxes), Phone configuration (usually Android APN, phone unlock issues, band / frequency).. The outlier questions are few and in between.

Great Citizen / Super Citoyen

Re: Community Knowledge

Explore and read the topics and answer any questions you can, maybe start with the easiest ones

Model Citizen / Citoyen Modèle

Re: Community Knowledge

I would recommend you also join the (unofficial) Public Mobile Sub-Reddit

https://www.reddit.com/r/PublicMobile/

Mayor / Maire

Re: Community Knowledge

@mathieu13 one more suggestion:  try reading through the posts and threads in this search's results:

 

https://productioncommunity.publicmobile.ca/t5/forums/searchpage/tab/message?advanced=false&allow_pu...Smiley Tongue

 

This finds thread that have been tagged with the "PM GUIDE" (except without the spaces--I've left the space here so the search doesn't find this post) tag, by community members that think it's a helpful reference.

 


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